The only thing I can say is that she is one of the few front office employees from that period (mid 80's to the ugly end in 1996) that is still has the respect of fans from back then.
I only became a fan during "Super Season '88" which concluded with a 2-16 regular season record.
Polak, though, attempted and succeeded in making the fan experience fun regardless of the putrid on-field product. The 1991 media guide (her final year with the team) explains: "Jo-Anne and her staff have instituted an awareness campaign based on player identification, community orientation and unorthodox promotion".
If speaking to someone who's never heard of her, you could begin your description by pointing out that she would be a great fit with the current ownership. Player identification, community orientation and unorthodox promotion have all played large parts in the Redblacks success. Polak applied the same strategy to the Rough Riders 30 years ago.
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